Refunds and Cancellation Policy
Thank you for choosing Digimanaic for your online and offline learning endeavors. We are committed to providing you with high-quality courses and a positive learning experience. To ensure transparency and clarity in our relationship with you, we have outlined our Refunds and Cancellation Policy below.
1. Refund Policy
1.1 Online Courses
1.1.1 30-Day Money-Back Guarantee: We understand that choosing the right course is crucial for your learning journey. Therefore, we offer a 30-day money-back guarantee on our online courses. If, within the first 30 days of purchase, you find the course unsatisfactory or if it does not meet your expectations, you may request a full refund.
1.1.2 Refund Eligibility: To be eligible for a refund, you must submit your refund request within 30 days of the purchase date. Refunds will be processed using the same method of payment used for the original purchase.
1.1.3 Course Completion: Once you complete more than 50% of the course, you are no longer eligible for a refund. We believe that this policy allows you enough time to explore and evaluate the course content.
1.2 Offline Courses
1.2.1 Refund Requests: Refund requests for offline courses will be considered on a case-by-case basis. Please contact our dedicated support team at email@example.com to discuss your specific situation.
1.2.2 Course Materials: Materials provided during in-person training sessions or workshops are non-refundable.
2. Cancellation Policy
2.1 Online Courses
2.1.1 Cancellation Period: You have the option to cancel your enrollment in an online course within 48 hours of purchase for a full refund.
2.1.2 Cancellation Process: To cancel your enrollment, simply contact our support team at firstname.lastname@example.org within the specified cancellation period.
2.2 Offline Courses
2.2.1 Cancellation Requests: Cancellation requests for offline courses must be submitted at least 7 days before the scheduled start date to be eligible for a refund.
2.2.2 Refund Processing: Refunds for cancelled offline courses will be processed within 14 days of the cancellation request.
3. Course Modifications and Discontinuation
3.1 Course Modifications: Digimanaic reserves the right to modify course content, schedule, or instructors without prior notice. Such modifications will not affect refund eligibility.
3.2 Course Discontinuation: In the rare event that a course is discontinued, enrolled students will be promptly notified, and suitable alternatives or refunds will be provided.
4. Contact Us
If you have any questions, concerns, or need assistance regarding our Refunds and Cancellation Policy, please do not hesitate to contact us at email@example.com. We are here to ensure you have a positive and enriching learning experience with Digimanaic.